Ensure that customer complaints are kept below 10%.
Ensure that all inspectors/graders are trained in accordance with client requirements.
Ensure all NCR's are closed.
Ensure that Internal Audits are carried out in the stipulated time frame.
Review the quality policy and make changes if necessary.
Overall responsibility:
Ensuring that processes of the Quality Management System are established and maintained
Report to the Managing Director on the performance of Quality Management System, including the needs for improvement
Ensure promotion of awareness of customer requirements throughout the group
Check the quality of reports from inspectors.
Evaluate inspectors' performance through inspector logs.
Take minutes of Management review meetings i.e. based on the QMS.
Ensure that internal audits are carried out as scheduled.
Collect data and analyse i.e. customer complaints, customer feedback etc.
Control of documents and records
Re-evaluate Sub contractors, suppliers etc.
Training new employees on company procedures, quality policy and objectives and identify training needs.
Commodity inspectors
(minimum 5 years experience)
Metals and Minerals specialized personnel
All positions (minimum 10 years experience)
Inspectors Needed
Current vacancies available for Male or Female inspectors in the following divisions:
Agriculture
Metals and Minerals
Pre Shipment / PVOC Inspections
Requirements:
Matric
Basic Administration Skills
PC Literate
Hard Working
Eager to learn
Duties:
To perform inspections of commodities in accordance with the Company's Inspection Procedures and/or industry standard and to prepare reports based on your findings. Basic administration work needed when doing reports.